Clear agreements help to prevent misunderstandings and set the stage for healthy boundaries. In turn, healthy boundaries hold open the space for trusting, respectful, and harmonious relationships to develop.
In these spaces — entered with integrity and tended with loving compassion — profound healing and growth may be facilitated.
It is in this spirit that I offer my cancellation / no show / late policies, so that together we may always serve the highest good with our interactions.
- If you would like to reschedule your session, and it is more than 48 hours (2 days) before your scheduled appointment, you may reschedule without any additional charges.
- If you would like to reschedule your appointment, and it is less than 48 hours (2 days) before your scheduled session, there will be a $30 re-booking fee. Of course, unforeseen personal emergencies and sudden illness happen, and I will gladly take this into account.
- If you are more than 20 minutes late and have not contacted me via phone call, text, or email, it will count as a “no show.” Missing your appointment entirely without any contact is also (of course) a “no show.” In the case of a “no show” of either kind, rescheduling your session will mean repurchasing the service.
- Refunds of any kind are not available after a completed astrology session or soul work session.
I absolutely understand that “life happens” and sometimes we need to change our plans! That said, I ask you to consider the following before you cancel or reschedule your session:
In addition to your session being time that I have reserved for you in my day, I also reserve some time in my schedule before your session to prepare. This combined time is then unavailable for other clients to book.
For astrology sessions, the preparation usually takes two or more hours, beginning one to three days before your session.
After your session, regardless of session type, I take some time to complete any notes and clear myself energetically. That time also gets blocked off on my calendar.
Please remember that I am in Maine, in the Eastern Time zone (New York / Toronto / Miami). I will include this in our correspondence, but you will be responsible for your own time zone conversion. If you are not 100% sure due to being in a country with a different start date for Daylight Savings Time or the equivalent, you’re welcome to confirm with me that the time you have is the one I have in my calendar.
As someone who continues to look for better ways to stay on schedule, I have great empathy for the struggle! I also have some tips to help you avoid incurring any unnecessary rescheduling / cancellation / no-show fees:
- Clearly and carefully write down or enter your appointment time & date into your calendar.
- When you add the session to your online calendar, double-check the AM/PM and time zone.
- Set yourself more than one reminder if you are especially busy, overwhelmed, or mentally/emotionally preoccupied (or become so as the session date nears).
In turn, should I need to reschedule your session for any reason, I will endeavor to do so with as much advance notice as possible.
If you have any questions, please contact me.